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Neexa AI Analytics

· 3 min read
Taqia
Full Stack Engineer @ Neexa AI

The Neexa AI Analytics section provides insights into your platform’s performance, user interactions, and data collected across various sources over a selected date range. With these analytics, you can gain valuable information on your AI’s performance, track human takeovers, and see how users are interacting with your platform through different channels like WhatsApp, Facebook, Instagram, and your website.

Neexa AI Autonomous CRM

· 4 min read
Taqia
Full Stack Engineer @ Neexa AI

The Autonomous CRM feature in Neexa AI is designed to help you effectively manage follow-up conversations with your customers. It allows you to automate and track reminders, reschedule follow-ups, and keep your client interactions on track with minimal effort. This feature ensures that no lead falls through the cracks and helps streamline your sales process.

Neexa AI Business Central

· 4 min read
Taqia
Full Stack Engineer @ Neexa AI

The Business Central in Neexa AI allows you to add and manage information about your business, ensuring that the AI is always equipped to provide accurate and relevant responses to your customers. This central gives you full control over how your business information is presented, making it easier for the chatbots to tailor their responses to align with your brand and services.

Neexa AI Database Section

· 2 min read
Taqia
Full Stack Engineer @ Neexa AI

The Neexa AI Database Section lists the data that has been specifically configured for collection through the Automations/Database Settings section. Only the data that you’ve set to collect is listed, ensuring that the information is relevant and tailored to your needs.

Neexa AI Help & Support

· One min read
Taqia
Full Stack Engineer @ Neexa AI

The Help & Support section provides you with useful resources to help you efficiently use Neexa AI. Here, you will find short video tutorials that guide you through various features and functionalities of the platform. These tutorials are designed to help you get up to speed quickly and utilize Neexa AI to its full potential.

Neexa AI Inbox

· 5 min read
Taqia
Full Stack Engineer @ Neexa AI

The Inbox feature in Neexa AI is designed to streamline the management of customer conversations, empowering you to maintain control over interactions while leveraging the platform's AI capabilities to convert leads and nurture sales. Whether you're handling inquiries directly or letting the AI assist, the Inbox feature offers a centralized space for managing and overseeing all your customer conversations.

Neexa AI Workspace

· 3 min read
Taqia
Full Stack Engineer @ Neexa AI

The Neexa AI Workspace section is designed to help you manage your account settings, upgrade your subscription, and organize your workspace. It provides easy access to all the tools you need to customize your user experience, from managing subscriptions to adding team members and business details.